# Getting in touch with us

**Step 1:** Click  "**About us**" on **My** page,then select "**Support & feedback**".

![](/files/-MeT_4B3mox1QyVaBgjN)

**Step 2:** Select type of the feedback. The "Help center" currently supports three types of feedback: "**Usage problem**", "**Feature suggestion**" and "**Business cooperation**". Take "Usage problem" as an example, click on the small round dot ahead of the category and then click the “→” icon below to enter the feedback page.

![](/files/-MdorVcF63leig_OMY5x)

**Step 3:** After entering the feedback page, fill in the form inclucing product type, operating system, category, description, email address and etc. After completing all the information, click "**Submit**" to complete the feedback. We will get back to you via the **email addresss** you provide.

![](/files/-MeT__b6rPSbMV0rDDbZ)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.onto.app/guides/other-features/getting-in-touch-with-us.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.