# Getting in touch with us

**Step 1:** Click  "**About us**" on **My** page,then select "**Support & feedback**".

![](https://4238465105-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MO0ivMI4ClG0A1r1fli%2F-MeTWA8aKmszymZEYgxX%2F-MeT_4B3mox1QyVaBgjN%2FScreen%20Shot%202021-07-13%20at%202.35.54%20PM.png?alt=media\&token=1c130b44-2d72-402d-b293-39bd7e672dde)

**Step 2:** Select type of the feedback. The "Help center" currently supports three types of feedback: "**Usage problem**", "**Feature suggestion**" and "**Business cooperation**". Take "Usage problem" as an example, click on the small round dot ahead of the category and then click the “→” icon below to enter the feedback page.

![](https://4238465105-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MO0ivMI4ClG0A1r1fli%2F-MdogIOK2ReBOEv3QtnV%2F-MdorVcF63leig_OMY5x%2Fimage.png?alt=media\&token=5fde0fff-1ef8-47bd-8d8c-58d9536e5049)

**Step 3:** After entering the feedback page, fill in the form inclucing product type, operating system, category, description, email address and etc. After completing all the information, click "**Submit**" to complete the feedback. We will get back to you via the **email addresss** you provide.

![](https://4238465105-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MO0ivMI4ClG0A1r1fli%2F-MeTWA8aKmszymZEYgxX%2F-MeT__b6rPSbMV0rDDbZ%2FScreen%20Shot%202021-07-13%20at%202.38.06%20PM.png?alt=media\&token=22c6ebf0-9ae1-47e5-90a8-bfe1c6e83831)