Interact with dApps

Why can’t I find the assets after the swap is successful?

1. Please add the chain that the token is on and the token by following the guide below

2. Make sure you have an Internet connection and refresh the asset page

3. Swapping may take some time to be confirmed; please wait for a few moments.

Add Chain Wallet in ONT ID WalletAdding and Submitting Tokens

There is a display mistake in my balance when I use the Swap feature on the Market page.

There are two reasons behind the balance display mistake:

1. Token has not been added to your wallet. Please make sure the chain that the token is on or the token has been added successfully to your wallet.

2. The page has not been refreshed. Please make sure you have an Internet connection and refresh your asset page.

Why are the transaction fees shown in the pop-up window so high during transaction confirmation? It’s not consistent with the real transaction fees.

The pop-up window during transaction confirmation shows the estimated highest transaction fees, and it’s usually higher than the exact transaction fees.

Estimated highest fees = gas price * gas limit

Exact fees = gas price * gas used

Gas price can be seen as the unit price of the gas. Gas limit can be seen as the maximum amount of gas required. Gas used can be seen as the exact amount of gas used. Gas price is determined by the degree of blockchain congestion. The more congested the blockchain, the slower the confirmation of the transaction. Gas limit and gas used are determined by the complexity of the transaction, calculated quantities, and storage space.

Why does the dApp get stuck during the “Approve” process?

Usually, the dApp gets stuck during the “Approve” process due to insufficient balance to pay for gas fees. Thus, please

1. Create a new wallet.

2. Transfer tokens and enough fees into the new wallet

3. Use the new wallet to continue the “Approve” process