# Other Features

### I didn’t receive the verification code in my email.

If you did not receive the verification code after a few minutes, please check your email's spam folder and spam settings.

### I didn’t receive the verification code on my phone.

Below are reasons why your phone may not have received your verification code:

\* Your spam messages are screened by your device and carrier settings.

\* Your mobile service has shut down, has no signal, or has overdue fees.

\* Your inbox is full.

### When authorizing within ONT ID, where does the authentication data go? Will the data be used?

ONTO will not save your data. All your information data for authentication and authorization is saved locally on your phone. Unless you authorize its use, no one has the right to access your data.&#x20;

Again, based on privacy considerations, we don't save any of your personal data, and if you uninstall ONTO, you need to re-authenticate the blockchain certs.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.onto.app/q-and-a/other-features.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
